Terms of Service

• You must be 18 or over and give your real name and an email address you use.
• Keep your password private. You are responsible for what happens on your account; turn on two-factor sign-in in Account security for extra protection.
• Couples and vendors choose their account type at sign-up. Admin access is only given by Zemed.

• You may only add guests whose details you are allowed to share with us, and only invite people to events you are organising.
• An invitation is private until it is published. Once published, anyone with its link can see it and reply.
• If you give someone access (planner, family or gate staff), they can see and change guest information as their role allows. You can remove access at any time.

You keep ownership of the names, messages and photos you add. You give Zemed permission to store them and show them to the people you invite or share with, only to run the service. Do not upload anything you do not have the right to use, or anything unlawful, hateful or explicit. We may remove content that breaks these rules.

• Publishing an invitation needs a paid plan: Zemed Starter 500 ETB (up to 50 guests), Zemed Pro 1,200 ETB (up to 200 guests), Zemed Elite 2,500 ETB (unlimited guests). Every plan includes all features; plans differ only by guest numbers. Guests means the people on your list, including plus-ones, not counting anyone who declines. You can upgrade at any time by paying the difference. The price is shown before you pay.
• Unlocking one vendor's name and contact details costs 300 ETB.
• Payments are made on Stripe's or LakiPay's own secure page. Card payments appear on statements as "INJERA* ZEMED".
• A plan or unlock only takes effect once the payment provider confirms the payment.
• If a payment went wrong or you were charged twice, email munir@ellatech.co.uk. Refunds go back to the original payment method.

• Listings are reviewed before they appear, and must describe a real business honestly.
• Zemed introduces couples and vendors. Any booking, price or service agreed between them is between the couple and the vendor; Zemed is not a party to it.
• We may pause or remove a listing that is inaccurate, receives serious complaints or breaks these terms.

Do not try to break into accounts, get around the security checks, collect other people's information, send spam through Zemed or overload the service.

We work to keep Zemed running and your information safe, but we cannot promise the service will never be interrupted. As far as the law allows, our responsibility for any loss is limited to the amount you paid Zemed for the service involved. Nothing in these terms limits rights you have by law.

You can ask us to close your account at any time. We may suspend accounts that break these terms. Our Privacy Policy explains what happens to your information.

If we change these terms we will update the date at the top of this page. Questions: munir@ellatech.co.uk.